: Visit the Dell Trade-In page and enter your laptop's details (make, model, and condition) to receive an instant credit estimate.

: Some users have reported on Reddit that the final credit amount can be lower than the initial estimate if the 3rd-party inspector finds undisclosed issues, such as poor battery health.

The process is designed to be straightforward and can be completed in three main steps:

: Once you ship the device, the transaction cannot be canceled, and the laptop cannot be returned to you.

If you are looking to upgrade, //tradein.dell.com/">Dell Trade In program works and what you can expect. How the Dell Trade-In Program Works

: The credit is usually a virtual Dell credit that must be used toward a new purchase on Dell.com . It is not a cash payment or a generic Visa gift card. Important Tips Before You Send It

: Always sanitize your data and wipe your hard drive before shipping. Dell also performs a data wipe upon receipt.

: If you accept the estimate, Dell provides a prepaid shipping label or a QR code to use at a FedEx Office . You have 30 days to ship the device once you receive the initial estimate.