Servicenow-workflow-api (2024)

: Manages the runtime state and execution details of a specific workflow instance. Key API Methods

Developers use these methods within Script Includes or Business Rules to automate workflow behavior:

: For new development, ServiceNow recommends Flow Designer over legacy workflows for better performance and a no-code experience. servicenow-workflow-api

: A critical GlideRecord method that determines if database actions should trigger associated business rules and workflows. Common Use Cases

: Triggering a workflow via an Inbound REST API call to automate fulfillment when an external system creates a record. : Manages the runtime state and execution details

: Always check for existing Workflow Contexts before starting a new one to avoid duplicate executions on the same record.

: Sends a signal to a running workflow to trigger a specific activity or transition. Common Use Cases : Triggering a workflow via

: The main class used to initiate and manage workflow instances.