If you need assistance with an order or a return, you can reach out via these official channels: : 1-833-307-0177 (Mon–Fri, 9:00 AM – 5:00 PM EST). Email : cs@lordandtaylor.com. Support Hours : Support is closed on weekends and holidays. Reviews & Reputation

: Registered users can check order status by signing into their account on the Lord & Taylor Order History page.

: Others have cited slow delivery times and automated customer service responses following the brand's acquisition and transition to e-commerce. Shipping & Returns - Lord & Taylor