If you have a dual-band router, try moving the Echo to the 2.4GHz band . It’s slower than 5GHz but has a much better range and pierces through walls more effectively. 3. Update Your Echo’s Software

Before you consider tossing your Echo out the window, try these five proven fixes to get Alexa back on track. 1. The Classic "Power Cycle"

If an update is available, she will begin downloading it immediately. Don't interrupt the light ring while it's spinning! 4. Deregister and Re-register

If the issue is linked to your account settings, a "soft reset" via the app often helps: Open the . Go to Devices > Echo & Alexa > Select your device. Scroll down and tap Deregister .