: Physical injuries resulting from accidents or violence.
: A series of pre-set questions helps determine the exact type of emergency and the priority level of the response.
: Situations involving environmental dangers or dangerous materials. Common Questions Dispatchers Ask Cards (911)
: They provide clear, step-by-step directions for the caller, ranging from simple tasks like turning on a porch light to high-stakes medical interventions like performing CPR or assisting in childbirth.
, or the Cards 911 Project , is a specialized set of open-source emergency medical dispatch (EMD) protocols designed to guide emergency services dispatchers through emergency calls. Instead of relying on guesswork, dispatchers use these "cards" to ask standardized questions and provide life-saving instructions to callers before help arrives. Core Purpose of the Protocols : Physical injuries resulting from accidents or violence
: General health-related emergencies.
As an initiative, the Cards 911 Project aims to make professional-grade dispatch software available to all communities regardless of budget. This reduces the need for expensive proprietary systems while allowing emergency professionals to contribute to and refine the training materials globally. Common Questions Dispatchers Ask : They provide clear,
The system categorizes emergencies into four distinct groups, often identified by colored banners for quick recognition by the dispatcher: : High-priority medical crises.