“Log-on to your account, look for "Rewards Overview" look for it and copy the code and use it at checkout.” Reddit · r/Bestbuy · 9 months ago

: Look for your certificate in the Rewards History or Rewards Overview section of your account. If it is not there, check your email spam folder for a physical code or barcode.

: Use the Chat Now feature on the Best Buy Support page. Agents can often create a transaction for you and manually apply the certificate. Community Experiences

: Visit a local Best Buy store. Associates can look up all profiles linked to your info and apply certificates directly at the register.

: Ensure you are logged into the exact account that earned the rewards. Many users accidentally create multiple profiles; rewards earned on a Best Buy Credit Card may be linked to a different email than your primary online account.