Generally follows standard store hours, which vary by location. It's always best to check the Best Buy Store Locator before heading in for a return or exchange.
While online support is 24/7, in-person hardware repairs require an appointment during store operating hours. Pro Tips for Faster Resolution Best Buy Support & Customer Service best buy customer service hours
Best Buy provides around-the-clock online chat support for general questions, order status, and technical help. Phone Support (1-888-BEST-BUY): Monday–Friday: 10:00 AM – 9:00 PM (Local Time). Saturday: 8:00 AM – 8:00 PM (Local Time). Sunday: 8:00 AM – 6:00 PM (Local Time). Best Buy Business Support: Generally follows standard store hours, which vary by
Modern Best Buy stores typically do not take direct phone calls. If you call a local number, you will likely be routed to a national call center for assistance. Pro Tips for Faster Resolution Best Buy Support
Here is everything you need to know about Best Buy’s customer service hours and the best ways to get help.